NEW AI voice & MCP client

Support that plugs into your stack

Answer chats from Slack or Teams, let the AI answer the phone and call your own tools over MCP, automate anything over a real REST API — and put the whole thing inside your mobile app.

Open the console → See pricing

Reply from Slack or Microsoft Teams

New chats, AI handoffs and reopened conversations post straight into the channel your team already lives in — and agents answer right from there. The visitor sees the reply in the widget instantly.

✓ Works with a plain incoming webhook — no app install for alerts
✓ Reply with #42 On it — two minutes! from either platform
✓ Slack slash commands and signature-verified Teams webhooks
✓ Per-site tokens you can rotate in one click

● #support — Slack

💬 New chat #42 — Maya on acmehosting.com
> My server is down, please help

/reply #42 On it — checking your node now.

✓ Reply sent to chat #42

Automate everything

A real API — and a front-row seat for AI agents

Everything your console can do, your tools can do too. Tokens are minted in one click and scoped read or read-write.

🔑

REST API v1

Conversations, replies, contacts, tickets and stats over clean JSON with tenant-scoped bearer tokens — shown once, hashed at rest, revocable instantly.

🧩

MCP — both directions

A native MCP server so Claude, your IDE or any agent framework can drive SiteHelp — and an MCP client so your AI calls your connected tools mid-chat.

⚡

Zapier-ready

Signed outbound webhooks trigger your Zaps in real time; the API handles the actions — reply, create tickets, look up contacts — with no code.

NEW Live voice

Your AI answers the phone

Point your number at SiteHelp and callers talk to the same grounded AI that answers your chats — in the caller's language, in real time. It hands off to a person (or takes a voicemail) the instant it should, and every call becomes a transcript in the workstation that counts in your resolution analytics.

✓ Real-time spoken conversation, grounded in your knowledge base
✓ Hands off on "agent", low confidence, or after a few turns
✓ Falls back to voicemail → ticket → AI SMS when unattended
✓ Same number and credentials as your SMS channel

On a call · AI speaking

📞

Incoming · +1 512…

AI picked up · en-US

"Do you support WHM backups on the starter plan?"

"Yes — full WHM and cPanel backups are included on every plan. Want me to text you the setup guide?"

✓ Grounded in: Backups & restore

NEW MCP client

Give the AI hands — it calls your tools

We already expose an MCP server so agents can use SiteHelp. Now the assistant is also an MCP client: connect your internal admin API, billing system or ops runbook, and the bot calls those tools mid-conversation to actually resolve the request — not just describe it.

✓ Connect any Model Context Protocol server in the console
✓ Capped per conversation, audited, tenant-scoped
✓ Tool output treated as data — never as instructions
✓ The same guardrails as the built-in AI Actions

visitor › is my order #4821 shipped?

🔧 calling lookup_order {"id":"4821"} ✓ 120ms

assistant › Order #4821 shipped yesterday and is out for delivery today. Tracking: 1Z…

↳ logged as an internal note for your agents

Everywhere your customers are

In your mobile apps, too

One URL puts the full chat experience — themes, languages, AI, attachments — inside any iOS or Android app.

📱

Mobile in-app SDK

A hosted full-screen chat page for WebViews, with copy-paste snippets for Swift, Kotlin, React Native and Flutter.

👤

Logged-in identity

Pass the signed-in user's name and email and they skip the pre-chat survey — the conversation lands on the right contact.

🏷️

Fully white-label

The chat screen carries the tenant's brand, colours and theme — nothing of ours unless you want it.

Make support part of the system

From the channel your team lives in to the agents your tools run — SiteHelp meets your stack where it is.

Open the console →See the AI assistant →