SiteHelp tracks every visitor in real time — where they are, what they're reading, how close they are to buying — then lets AI or your team start the conversation at the perfect moment. On chat, on the phone, in every language.
Not just a chat box — a complete visitor-intelligence platform with an AI assistant that answers from your own knowledge base.
Watch visitors arrive on a live world map — location, device, referrer and the exact page they're reading, scored by intent — with a journey replay of how each one got there.
Explore →Website chat plus email, WhatsApp, SMS, Messenger, Telegram, Instagram — and missed calls — in one agent workstation, with business hours and live queue positions in the widget.
Explore →AI that answers from your own knowledge base in the visitor's language — with verified-answers mode, pre-launch simulations, and a KB that drafts articles for what it missed.
Explore →Intent scoring, one-click proactive plays (pricing assist, checkout rescue), offline capture into leads and tickets, and sync to HubSpot, Salesforce or Zoho.
Explore →Your brand, your domain, per-site theming and licensing — plus a reseller AI-ops console and monthly client value reports that prove your worth.
Explore →Daily dashboards, an AI resolution-rate & ROI report, quality scorecards, CSAT with automatic rescue tickets — per brand, in each agent's own timezone.
Explore →Reply from Slack or Microsoft Teams, automate over a full REST API and Zapier-ready webhooks, plug AI agents in with a native MCP server, answer missed calls with AI — and embed chat in your iOS and Android apps.
Two frontier capabilities most platforms charge enterprise money for, built into the same grounded assistant that answers your chats.
Point your phone number at SiteHelp and callers talk to the same grounded AI that answers your chats — in the caller's language. It abstains and hands off to a human (or voicemail) the moment it should. Every call is transcribed into the workstation and counts in your resolution analytics.
We already are an MCP server. Now the assistant can call your own tools mid-conversation — connect an internal admin API, billing system or ops runbook over the Model Context Protocol. Every call is capped, audited, and its output is treated as data, never instructions.
The parts you usually pay three vendors for — built in, switched on from one console.
From sign-up to your first live conversation in minutes — no setup headaches.
Drop a single snippet onto your site, or install via WordPress, Google Tag Manager or React. Tracking starts the moment it loads.
Open your console and see everyone on your site in real time — scored by intent, plotted on a live map, with full page-by-page context.
Let the AI open the conversation or jump in yourself. Answer from your knowledge base, capture the lead, sync it to your CRM. Done.
If your visitors are researching hosting, infrastructure or support, they're buyers worth talking to.
SiteHelp is built from the ground up to be rebranded. Set company name, logo, colours and domain per tenant — your customers never see ours.
The widget on this page is the real product, tracking you as you read. Open the console and watch yourself appear on the map.