Every conversation, lead and visitor rolls up into clear dashboards and reports — so you know which channels convert, which agents shine, and how much the AI is deflecting.
How many chats today? How many became leads? Who handled them, and how fast? It's all there — trended over time and broken out per brand, so reseller reporting is effortless.
The metrics that tell you where to focus — and prove the value to your clients.
Volume, status, response time and who handled what, trended over any range.
Source, status and conversion rates so you can see what's turning chats into customers.
A strict AI resolution rate, handoff share, AI-vs-human CSAT — and what those resolutions would cost at $0.99-per-resolution vendors, in dollars.
Beyond volume metrics — the reports that show how good the conversations actually were.
Tone, resolution, accuracy and compliance scored for every AI conversation, trended over time on its own console page.
Batch-test the AI on up to 100 real questions and get a scored groundedness report — before a single visitor talks to it.
Ratings captured on every channel — and a 1–2 star review instantly opens a high-priority rescue ticket so unhappy customers get called back.
A monthly, brandable report per client: conversations handled, AI deflection, hours saved and money saved — ready to send with your invoice.
Every figure scoped to the brand and site it belongs to, and every chart on the agent's own calendar — agencies see each client cleanly, not in UTC.
Sensitive operations — exports, merges, action runs, settings changes — are logged and reviewable.
See exactly what's converting — and prove the value to every client you serve.